Quality of Care with Respect for Each Patient

We are acutely aware that many dentists and dental practices herd their patients through an examination in order to rush on to the next patient. We fully understand how this approach to patient care makes many people feel. This is why our practice of dentistry is different.

Complete Dental Care of Salem, Virginia practices dentistry on a different model. We are far less concerned about the number of patients we see each day than the quality of care we provide to each patient. We recognize and respect the individuality and unique needs of each patient. We adjust our approach and style of patient care to those unique needs of each patient.Caroline

Many people have deep-seated fears about dentists and dental care. We understand that. We understand that there are many reasons for these fears. We know that many people had bad experiences with dental care earlier in their lives. We also understand that other life events cause discomfort during dental treatment. Many kinds of abuse or injury are at the root of many patient fears. If you can tell us your experience or the nature of your fears, we will work with you to define your particular needs during treatment and to respect them.

If you tell us you are uncomfortable with dental treatment, we will listen to your fears and needs. Then, we will work together to find the best way to provide the care you need while respecting your personal needs and fears.

  • We do everything possible to respect the personal space of each patient while performing the needed procedures.
  • We will explain to you at the outset how you can let us know that you need a break. We will always honor that need.
  • We will explain everything we do in advance, as well as the reason it is needed. You will have the opportunity to accept or reject the proposed treatment.
  • You can refuse any treatment or procedure at any time. We will respect your needs immediately.
  • We understand that people who are experiencing stress have difficulty remembering information and instructions. For this reason, we will explain things to you and also give you written explanation or instruction for your use later.
  • If you recognize a need for dental care or treatment but cannot move forward due to your fears or discomfort, we offer some options to help you relax and endure the treatment. You might choose “relaxation dentistry” or “sedation dentistry” to make the process easier.

At Complete Dental Care in Salem, Virginia, we will always take the time to listen to your needs, concerns, and fears. Then we will work with you to decide how we will provide the care you need within your comfort zone. And we will always stop if you become uncomfortable during treatment.

The difference is that we treat people who have unique needs, because we care about the person in the chair.